Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
You can find our return policy here.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We usually dispatch orders within 1 business day.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
You can find our shipping policy here.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
We are based in Canada. For international orders, duties and tariffs are prepaid upfront to help prevent unexpected charges. Please note, however, that additional fees may still be applied once your order has shipped, and we cannot guarantee that no further charges will occur.